Terms and Conditions

Last updated: 19 August 2026

These Terms and Conditions (“Terms”) govern access to and use of the Vidisape website, platform, software, integrations and related services (collectively, the “Service”).

The Service is provided by Eltrino LLC, registered at Tatarska St, 21-A, Kyiv, 04107. (“Vidisape”, “we”, “us” or “our”).

By accessing or using the Service, you agree to these Terms. If you use the Service on behalf of a company, you confirm that you are authorised to accept these Terms on its behalf.

1. About the website

The website provides information about Vidisape and its AI-powered ecommerce search services. It also allows visitors to contact us or request additional information.

Content published on the website is provided for general informational purposes. It does not constitute a binding offer or guarantee regarding the availability, functionality or performance of our services.

Any commercial use of Vidisape’s services will be governed by a separate agreement with the relevant customer.

2. Permitted use

You may use the website only for lawful purposes.

You must not:

  • interfere with the operation or security of the website;
  • attempt to gain unauthorised access to the website or its supporting systems;
  • introduce viruses, malicious code or other harmful material;
  • use automated tools to scrape or extract website content without our permission;
  • copy or commercially reuse website content in violation of our intellectual property rights;
  • use the website in a way that violates applicable law or third-party rights.

3. Intellectual property

The website and its content—including text, graphics, branding, design, software and trademarks—are owned by or licensed to Eltrino and are protected by applicable intellectual property laws.

You may view the website and make reasonable use of its content for personal or internal business purposes. No ownership rights are transferred to you.

You may not reproduce, modify, distribute or commercially exploit website content without our prior written permission.

4. Website information

We aim to keep the information on the website accurate and up to date, but we do not guarantee that all content is complete, current or free from errors.

We may update, remove or change website content at any time without notice.

5. Availability

We do not guarantee that the website will always be available or operate without interruption or errors.

We may temporarily restrict access for maintenance, security, updates or reasons outside our reasonable control.

6. Third-party links

The website may contain links to third-party websites or services. These links are provided for convenience only.

We do not control and are not responsible for third-party content, availability, security or privacy practices. Visiting an external website is at your own risk and subject to that website’s terms and policies.

7. Limitation of liability

To the maximum extent permitted by applicable law, Eltrino will not be liable for indirect or consequential losses resulting from your use of, or inability to use, the website or reliance on its content.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

8. Privacy

Our collection and use of personal data through the website are described in our Privacy Policy.

9. Changes to these Terms

We may update these Terms when necessary. The revised version will be published on this page with an updated revision date.

Your continued use of the website after an update means that you accept the revised Terms.

10. Governing law

These Terms are governed by the laws of Ukraine.

Any disputes relating to these Terms or the website will be subject to the jurisdiction of the courts of Kyiv, Ukraine, unless applicable law requires otherwise.

11. Contact

If you have questions about these Terms, contact us at:

Eltrino LLC

Tatarska St, 21-A

Kyiv, 04107

Ukraine

+380 (98) 921-72-00